Our team

Helen Magers, LPCC

Helen Magers, LPCC is a Licensed Professional Clinical Counselor in the State of Ohio. She received her bachelor’s and master’s degree from Xavier University in Cincinnati.  Helen has over 12 years of experience providing mental health counseling to adults, adolescents, and couples. She has experience working with those who suffer from PTSD and is trained in EMDR. Professionally, Helen’s areas of expertise are in the areas of anxiety, depression, grief, loss, and effective communication


William “Bill” DeFelice LPCC

“Bill” specializes in working with families, couples, and individuals. He has worked extensively with diverse clinical issues, including anxiety, depression etc. along with relational issues such as trust, communication, etc. Bill utilizes a cognitive behavioral approach. This simply means that after identifying the behaviors that we want to change, we will focus on the thoughts that are contributing to the behavior that needs to be changed. I guarantee that I will work just as hard as you in therapy, so that you can make the positive changes necessary to better your life.


Lora “Danni” Ortega LISW

Danni is licensed in Ohio and Kentucky with 16 years of professional work experience. She has experience in helping clients with stress and anxiety, relationship issues, family conflicts, & coping with grief and loss. I believe that you are the expert of your story and that you have many strengths that will assist you in overcoming things that challenge you. Taking the first step to sign up for therapy can take courage and I am proud of you for getting started!


Karen Wocher LISW-S, LCDCIII

Karen Wocher is a licensed Independent Clinical Counselor with a Supervisory Endorsement from the state of Ohio. She received a bachelor of Psychology & Master of Social Work from University of Cincinnati. Has 20 plus years of experience working with individual adults & couples in a wide variety of settings in private practice, mental health & substance abuse facilities. Past psychiatric work with a private psychiatrist for 8 years as a psychiatric therapist. Experienced Diagnostic Clinician & conducts screenings for mental health & substance abuse along with job related evaluations & assessments. Specialized First Responder mental health trauma trained.Experienced working with lesbian& gay couples. Has mentored college students seeking licensures. Takes a Cognitive Behavioral approach, Reality therapy, Client Centered, Solution Focused, Experiential Extentialism, Mindfulness, Motivational Interviewing, Visual Imagery, Meditations, & eclectic approaches. Specializes in anxiety stress management, panic attacks, depression, trauma, bereavement, relationship/couples difficulties, employment issues, life transitions, ADHD, anger management, mood swings, elder issues, sleep disturbances, increase self-esteem & addictions/substance abuse counseling care for a better life strengthening the individual in their journey.


Mardi K. Fallon M.ed

Mardi Fallon is a Licensed Professional Clinical Counselor with Supervisor Endorsement in the State of Ohio. She received her bachelor’s degree in psychology and her master’s degree in counseling from Xavier University, followed by her doctorate in counselor education from the University of Cincinnati. Mardi brings more than 30 years of experience to the field of mental health, working with both children and adults in a number of training and supervisory roles. Professionally, her interests and areas of expertise include special-needs children, adoption, foster care, trauma treatment, gender-identity issues, mood disorders, anxiety disorders, stress management, couples counseling and family therapy. She also has experience in the use of mindfulness and meditation in treatment, when appropriate.


Christine Heing LISW-S

Christine Heing, LISW-S, is a Licensed Independent Clinical Social Worker. Christine has over 15 years of experience providing mental health therapy for adults. She specializes in working with people who are experiencing depression, anxiety, Post Traumatic Stress Disorder, grief and interpersonal difficulties. She offers evidence-based therapies, including: Interpersonal Therapy for Depression (IPT-D), Cognitive Behavioral Therapy (CBT) and Dialectical Behavior Therapy (DBT).


Administrative Team

Melinda Sponseller, LPCC

Melinda Sponseller is a Licensed Professional Clinical Counselor with Supervisor Endorsement licensed through the State of Ohio Counselor, Social Worker, Marriage and Family Therapist Board, as well as a Licensed Clinical Counselor in the State of Kentucky. She received her bachelor’s degree in Psychology at Morehead State University and her Master’s from Xavier University. Melinda has 19 years of experience working with individuals, families and children in a wide variety of settings, including private practice, in-home work and public mental health facilities. Taking a cognitive and eclectic approach to therapy, Melinda specializes in working with individuals dealing with grief, anger, depression, anxiety, adoption and divorce, trauma, parenting and family issues, as well as provides Clinical Supervision.